1. Open the Inventory Module
From the main dashboard, go to Inventory → Items, then click the New button (or press the New shortcut) to open the New Inventory Item form.
2. Fill in Product Information
Item Code/SKU – enter a unique code to identify the item (required).
Product Name – the item's name in English (required).
Product Name (Arabic) – the item's name in Arabic, shown on Arabic invoices and receipts.
Product Description – optional notes describing the item.
Barcode – scan or type the item's barcode for POS lookup.
3. Set Classification
Product Group – select an existing group, or click + to add a new one.
Item Type – choose the type that matches how the item is used:
General Merchandise – standard items you buy and sell.
Raw Material – materials consumed in manufacturing.
Manufactured – finished goods produced from raw materials (enables the Manufacturing tab).
Service – non-stock services (no quantity tracking).
Serialized Item – items tracked individually by serial number.
Default Vendor – the supplier you usually purchase this item from.
HSN/SAC Code – tax classification code, if required.
4. Enter Costing & Base Unit
Cost Price – the item's purchase/production cost (labeled Service Rate for Service items).
Base Unit – the unit the item is stocked and costed in (e.g., PCS, KG, BOX). Click + to add a new unit if needed.
5. Set Tax & Pricing
Tax Rate – select the applicable VAT/tax rate.
Price (Excl Tax) and Price (Incl Tax) – enter one and the other calculates automatically.
If Allow Sales is unchecked, pricing is disabled and the item is treated as internal-use only.
6. Configure Tracking & Status
Track Serial Numbers – enable for items requiring serial-level tracking.
Active / Discontinued – control whether the item appears in sales and purchasing screens.
7. (Optional) Pricing & Units Tab
Set prices per Price Level for different customer tiers.
Enable Multi-Unit Support to define additional units (e.g., BOX = 12 PCS) with their own conversion factors and prices, and mark default sale/purchase units.
8. (Optional) Manufacturing Tab
Visible only for Manufactured items. Click + Add Raw Material to build the Bill of Materials (BOM) — select each component, enter the quantity required, and the system calculates the cost per unit and total manufacturing cost automatically.
9. Inventory Settings Tab
Reorder Level – stock quantity that triggers a reorder alert.
Reorder Quantity – suggested quantity to reorder.
Maximum Stock Level – upper stock limit for planning.
10. Save the Item
Click Save to create the item, or Save & New to save and immediately open a blank form for the next item.